How to Order

Please call or email us with the online inventory number of your watch selection.
Orders may also be placed online with payment via credit card. All online orders will be confirmed by phone or email.
One of our highly-qualified watch experts will become your personal assistant.
Live order assistance Monday - Friday 9:00 a.m. - 5:00 p.m. Central Standard Time
Toll Free: 1.800.842.8625 - Domestic: 972.392.7676 - International: 001.972.392.7676
Email: sales@tic-tock.com

May I place my order over the internet?

Yes! You may order a watch over the Internet. All orders will be confirmed. We will respond to your email request for reservation in the order received.

What payment methods do you accept?

Bank-to-Bank Wire Transfer - easy, fast, safe & secure
Credit card (Visa, MasterCard, American Express)
Cashier's Check, Money Order, Personal/Business Check - pending bank verification & clearing process
We do not accept C.O.D. (Collect on Delivery) orders.
All funds must be in U.S. dollars.

Is my personal information secure when ordering?

Yes! We use state-of-the art encryption and fraud detection technology to protect your personal and financial information. We do not sell, lease, or share your email address or your personal or financial information

Is my shipment insured?

Yes! Our shipping department takes the utmost care in packing our merchandise for shipment. Every item is packed carefully and securely. For additional security all shipments are sent by Next Day or Second Day Air with an adult signature required and fully insured from our door to yours.

Do you have a layaway plan?

Yes! We offer a 30-Day payment plan, which requires 50% payment with a check or bank transfer and the balance paid in full within 30 days.

Do you sell and ship to international customers?

Yes! Our expert sales staff will provide you exceptional customer service by telephone or email.

Are international purchases taxed?

All shipments outside Texas are exempt from state sales tax. International customers, please check with your countries customs office for import taxes that might be due on your purchase. International customers are responsible for paying import taxes if applicable.